We ship to almost every country. You can find a map with shipping destinations & times here.

US: 2-4 business days
Canada: 5-10 days
Internationally: 5-20 days

*Please note, that we print (fulfill) your desired product before shipping it out to you. (even if you did not customize it at all.)

Learn more about shipping.

Apparel products 2-7 business days
Accessories 2-5 business days

97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or less.

Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time. 

Yes. Our shipping prices are based on discounted flat rates. You only have to pay a part of the full shipping price.

We provide free shipping on orders over $100 USD. No matter the destination.

You will get an email with a tracking number, which can be used to check out the current state of your order. Note that international shipment tracking may take up to a few days to display any updates but that doesn't necessarily mean the shipment is lost.

For more information check out our Shipping  page.

It is rare but possible. Depending on your order destination and fulfillment location, you might have to pay customs fees. The fees may vary depending on the order value, country limits, etc.

We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and 0-30% secondary recycled content.

To ensure the sustainability of production, we do not mass produce. Each order is custom made.

Kornit series printers and inks for DTG apparel
Happy and Tajima embroidery machines for hats
Mimaki series printers and inks for cut & sew and sublimation products
Mimaki UV printers and inks for phone cases
Epson series printers and inks for wall art
SubliJET HD ink for mugs

Product details can be found in the "Product Description" tab on every product page. 
* DTG printing on poly and tri-blend fabrics will have a more vintage feel.

Washing: Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. 
Bleach: Use non-chlorine bleach, only when necessary. No fabric softeners.
Tumbler: Tumble dry low or hang-dry for the longest life.
Ironing: Cool iron inside-out if necessary. Do not iron decoration.
Do not dry clean.

Find more Infos here.

No! We only use checked high-Quality Printing Colours. All materials are scientifically checked and do not contain any health risks. 

Each item is printed with suitable printing methods to match its material. Our most common method is Direct to Garment (DTG). With DTG printing, a printer directly applies the ink onto the t-shirt with inkjet technology.

We currently accept credit card payments and PayPal. More payment methods will be added in the future. All payment methods are operated with official third-party services to guarantee safe and anonymous data transactions. 

All currencies supported by your PayPal and credit card provider are accepted.
The default currency is US Dollars. Orders will be processed in USD.

Yes. After your purchase you will get an email with your receipt and once the item is sent out, you receive an email with the tracking number.

We offer a 30 days return option on non-customized products. No questions asked. After the return, you have to options:
1. Change to your perfect size - with us, your clothes will fit you. Every time.
2. Get the full order value comfortably refunded.

Yes. Send it back and get your new size immediately. Only possible for not customized items.

No. We pay for the shipping fees.

If you encounter any problems with the product, please fill out the return from before sending the item back. 

All Products are sent with a return-address already on the packaging. We take care of the shipping costs. 

If you have any technical issues, please reach out to our customer service. We will take care of your problem. 

That is simply impossible! Just kidding - We are humans too, mistakes happen.
Our customer service team tries to answer competently as soon as possible. If you did not hear from us after 24 hours, tell us!

The head office is located in Bern, Switzerland. Our fulfillment centers are in the USA, Mexico, and Latvia. For more interesting information visit our About Us page.